Office Policies


We try to see all of our patients on an appointment basis and will reserve a scheduled appointment exclusively for your child.  We make every effort to schedule your child’s appointment so you will not be kept waiting.  We realize your time is important, too!  We try to schedule our operative appointments (fillings, extractions, etc.) during the morning when kids are “fresh” and better able to cooperate for these procedures.

Please note we do see dental emergencies and please accept our sincere apology if this should lead to a delay in your child’s appointment.  If your child has an accident, please call our office as soon as possible.  We will see your child immediately.

Please contact our office at least 24 hours in advance if you are unable to keep your scheduled appointment.  Any change in your child’s appointment affects all of our other patients for that day.  If you have 2 missed or canceled appointments without 24 hours notice we do reserve the right to not schedule any more appointments for your family.


We accept cash, check, major credit cards and private dental insurance. Payment for your portion of the treatment that is not covered by your insurance is due at the time of treatment.   The parent or guardian that brings the child to the appointment is legally responsible for payment.

Please bring your current insurance card to each visit.  As a courtesy to our patients we will accept assignment of benefits from your insurance carrier which means that we will accept payment from your insurance carrier and ask that you only pay your estimated portion at the time of the appointment.  You can help us by familiarizing yourself with your insurance coverage since benefits vary among plans.  We will assist you in maximizing your full benefits, but please understand that your insurance is a contract between you, your employer and insurance company, not our office and your insurance company.


We are a pay for service facility, therefore, payment is requested at each appointment as service is rendered.  We accept all major credit cards (AMEX, Discover, MasterCard, and Visa), cash, checks.  Please be aware that the parent bringing the child to our office is legally responsible for payments on all charges. Statements will be sent to the head of household on file. If we do not receive payment within 30 days, you will be expected to pay for all dental services completed immedately in the future.


Dental emergencies and care can take a toll on your pocket.  We have taken steps to setup two alternative payment options for you: CareCredit and CapitalOne HealthCare Finance.  Within a few minutes you can be approved.

CareCredit: This plan can be used for both dental and medical.  Available are “No Interest Payment Plans”.  For more information visit

CapitalOne HealthCare Finance:  This plan can be used for dental.  Available are “No Interest Payment Plans”.  For more information visit www.CapitalOne HealthCare

A Brief Description of How Dental Insurance works

Dental insurance rarely pays for 100% of a procedure.  Dental insurance should not be viewed as the sole manner of payment for dental services but as an aid when paying for dental care.  Many plans will pay most all of the charges for a 6 month check-up but these same plans generally will only cover 50-75% of other dental procedures such as fillings or extractions.  The amount that your plan pays is usually directly related to how much you or your employer pays for the plan.

Our office does not determine any of your reimbursement benefits with your insurance company.  Each insurance company creates its own fee list that is calls the usual, customary, or reasonable fee (UCR).  The insurance company collects data on fees from the all the different dental insurance claims that it sees from all parts of the country.  Then the insurance company uses this data to select a fee for a procedure that it deems to be the allowable UCR fee that “allows” the insurance company to make a profit that is usually in the 25% range.  Many times, the data used to create the UCR fee is also several years old.

As a result, the UCR fee that your insurance company pays is usually less than the fee at most dental offices.  The insurance company may give the impression that the dentist is charging to much when in reality the insurance company just has set a lower UCR fee that is more advantageous to the insurance company.  The UCR fee that the insurance company will pay for a procedure is usually related to how much the insurance premium is.  The more expensive plans usually reimburse the dentist with a higher UCR fee than the plans that are less expensive.

Insurance plans also have deductibles and yearly limits.  Your deductible is determined by your insurance plan and will be an amount of money you must pay before your insurance starts paying.  For instance, your deductible may be $50 for a year so the first $50 of dental charges in a calendar year are your responsibility and then the dental insurance will begin paying on the normal benefits for the rest of that year.  Most insurance plans have a maximum of $1000 or $1500 that they will pay in a year.  If a patient has a large treatment plan that costs more that this yearly limit then any charges over the yearly limit would be the patient’s responsibility.

As a courtesy to our patients we will accept assignment of benefits from your insurance carrier which means that we will accept payment from your insurance carrier and ask that you only pay your estimated portion at the time of the appointment.  Our dental software will estimate how much your dental insurance is expected to pay and all that we ask is that you pay the rest.  Please note that our software can only estimate how much your insurance will pay and it is your responsibility to be aware of what you dental benefits are.   For example, if your charge is $100 and our computer system estimates that your insurance will pay $60 then we would ask that you pay $40 at the time of service.  If you insurance instead comes back and only paid $50 then you would still have a $10 balance on your account.


A parent or legal guardian must accompany a child to his/her first dental visit.  We understand that it may be necessary to have someone other than the legal guardian bring the child to subsequent visits and can provide necessary paperwork to be completed for this purpose.  Your child’s treatment plan must be signed by the parent or legal guardian prior to rendering dental services.  This serves as consent as well as accepting responsibility for any balance due.

One parent or guardian is welcomed to come back into the treatment area with the patient for any appointment if they wish.   All other adults and children should remain in the waiting room for the safety and privacy of other patients.    Most children 3 and younger do much better with the comfort of a parent present and we do highly recommend that parents accompany children of this age for their visits.  Older children sometimes do better without their parents present.  If we think your presence is negatively affecting your child’s behavior we will discuss this with you.  If you do not wish to be present in the operatory for your child’s treatment you can still peek in as a silent observer.

Our Location

150 4th Avenue, Brooklyn, NY 11217 (between Butler St. & Douglas St.)

Hours of Operation

Our Regular Schedule

Park Slope Kids Dental Care


2:00 pm-7:00 pm



2:00 pm-7:00 pm


2:00 pm-7:00 pm


9:00 am-5:00 pm


9:00 am-5:00 pm


9:00 am-2:00 pm




  • "My child had the best check-up ever… she even had to have a filling. My daughter didn’t feel any pain and said she really liked Dr Francis!! The office is also great and inviting. Overall a great experience."
    Felicia G.
  • "If you are looking for the perfect place to take your little one for his/her super-important first dental visit, this is the PERFECT FIT! I noticed the new practice that opened up in the neighborhood near where I work, and I’m so glad I gave it a try! Dr. Francis was amazing she made my little guy (he’s 3) feel completely at ease for his first appointment at the dentist. He don’t even cry once! If you knew my kid, you would know that is a major accomplishment! The office is clean and modern with state of the art equipment; totally unexpected for a kids dental office. I have decided to officially make Dr. Francis my munchkin’s dentist! I would definitely recommend the office to other parents and I have already passed the info along to friends and coworkers."
    Melanie M
  • "I have 3-year old twins and we visited Park Slope Kids Dental Care on 3/1 and it was a great experience. Dr. Francis is fantastic and her staff are wonderful. I had to reschedule my appointment at the last minute and they were super accommodating. The office is beautiful and kid-friendly–really. I’ve been to other offices where they claim to be kid-friendly and all I can see that makes it “friendly” are a few books and pint-size chairs. Nicole–mom to C & P (the best gifts ever)"
    Nicole M.
  • "Dr. T Francis at Park Slope Kids Dental Care is great. At our appt yesterday, I hadn’t wanted to let all three to the exam room at once because they would incite a riot, but the doctor said that she welcomed it. She also let my eldest hold instruments during her sisters’ exam. Lovely doctor; great practice."
    Nicole M
  • "I like that this a friendly kids environment dentist office. They make the kids very comfortable and happy smiling teeth. I recommend to every parent who looking for a kid zone dentist office that won’t have your kids screaming their head off."
    Tanya R.
  • "I cannot rave enough about this place! Dr. Francis was amazing and the staff was friendly and professional. The office is clean and modern, with lots of cool activities for kids. I like it that they will accomodate you if you don’t want your kid watching tv! A huge plus in my book! My son is 4 and the exam went off without a hitch. Before we knew it, his teeth were clean, his issues were addressed, and we were out the door with a balloon and a goodie bag! I was dreading this day, but we made it out without my son having a metldown! Dr. Francis is a godsend. This will be his dentist through college!!!!"
    Martien J